top of page

Terms & Conditions

  1. Company Information

  2. ​Legal Drinking Age

  3. Products

  4. Pricing & Payment

  5. Delivery Policy

    1. ​Dispatch Location​

    2. Free Local Delivery

    3. National Delivery (Greece)

    4. Delivery Conditions

  6. Returns & Rights of Withdrawal​

  7. Damaged or Incorrect Goods

  8. Limitation of Liability

  9. Responsible Drinking

  10. Governing Law

​

​

Anchor 1

1. Company Information

​

This website (www.[ionisbeer.gr) is owned and operated by:

​

Legal Name: IONIS EPICHEIRISHEIS L.P.
Trade Name: Ionis Beer
Registered Office: Ionis Cafe, Gialova Beachfront, Gialova 0
Dispatch & Storage Facility: Ionis Cafe,Gialova 0, Messinia, Greece
VAT Number (ΑΦΜ): EL802702173
GEMI Registration Number: 181217045000
Email: info@ionisbeer.gr
Telephone: +30 2723 023181

​

This company operates in accordance with:

  • Greek Law 2251/1994 (Consumer Protection)

  • Presidential Decree 131/2003 (E-Commerce)

  • EU Directive 2011/83/EU (Consumer Rights)

  • Regulation (EU) 2016/679 (GDPR)

Legal Drinking Age

2. Legal Drinking Age

 

In accordance with Greek law, alcohol may not be sold to persons under 18 years of age.

​

By placing an order, you confirm that:

 

  • You are at least 18 years old.

  • The recipient of the order is at least 18 years old.

 

We reserve the right to:

 

  • Require age confirmation at checkout

  • Request valid ID upon delivery

  • Refuse delivery where age cannot be verified

 

If age verification fails, the order may be cancelled without liability.

3. Products

 

All products sold are alcoholic beverages.

 

Products are subject to availability.  We reserve the right to:

 

  • Amend descriptions

  • Adjust pricing

  • Withdraw products

​

Product images are indicative only.

Products

4. Pricing & Payment

 

All prices are displayed in Euros (€) and include applicable Greek VAT.

 

Accepted payment methods:

We accept payments via major credit and debit cards, including:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • JCB

  • Maestro

  • UnionPay (where available)

All card transactions are processed securely through our payment provider.

 

A binding contract is formed only once:

  • Payment is successfully processed, and

  • An order confirmation email is issued.

 

We reserve the right to cancel orders due to:

  • Technical errors

  • Pricing mistakes

  • Suspected fraud

  • Legal non-compliance

Pricing & Payment

5. Delivery Policy

​

5.1 Dispatch Location

 

Orders are dispatched from Gialova, Messinia, Greece.

Dispatch Location

5.2 Free Local Delivery

 

Free delivery is available within a 20 km radius of Gialova, Messinia.

Estimated timeframe: [e.g., 1–2 business days].

Free Local Delivery

5.3 National Delivery (Greece)

 

  • Orders over €50 qualify for free delivery.

  • Orders under €50 incur shipping costs calculated based on weight and location.

 

Estimated delivery timeframe: 2–3 business days.

Delivery times are estimates only.

National Delivery

5.4 Delivery Conditions

 

  • Adult (18+) signature may be required.

  • Valid identification may be requested.

  • Risk transfers upon delivery.

 

We are not liable for:

  • Courier delaysI

  • ncorrect address details

  • Force majeure events

​

Re-delivery fees may apply where delivery fails due to customer error.

Delivery Conditions

6. Returns & Right of Withdrawal

 

Under Greek consumer law, consumers normally have a 14-day withdrawal right for distance purchases.

 

However, this right does not apply to:

  • Sealed goods once opened

  • Alcoholic beverages where price is subject to market fluctuations

  • Products unsuitable for return due to health protection reasons

Returns & Withdrawal

6.1 Damaged or Incorrect Goods

 

If goods arrive damaged:

  • Notify us within [48 hours]

  • Provide photographic evidence

  • Retain packaging

 

We may offer replacement or refund.

Refunds are processed within 14 days of approval.

Return shipping responsibility: [Customer / Company – choose].

Damaged Goods

7. Limitation of Liability

 

To the fullest extent permitted by law, Ionis Beer shall not be liable for:

  • Indirect or consequential losses

  • Loss of profit

  • Delays caused by third-party couriers

  • Improper storage after delivery

  • Excessive or irresponsible alcohol consumption

 

Nothing excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud

  • Mandatory consumer rights

Limitation of Liability

8. Responsible Drinking

 

By purchasing, you agree:

  • Not to supply alcohol to minors

  • Not to resell without licensing

  • To consume responsibly

Responsible Drinking

9. Governing Law

 

These Terms are governed by the laws of the Hellenic Republic.

Disputes fall under the jurisdiction of the courts of [City – e.g., Kalamata].

Consumers may use the EU Online Dispute Resolution platform:

https://ec.europa.eu/consumers/odr

Governing Law
bottom of page